At Loomx, customer satisfaction is our priority. This Return & Refund Policy outlines the terms under which returns and refunds are accepted for products purchased from our clothing e-commerce website.
Products are eligible for return only if they are unused, unwashed, and in their original condition with tags and packaging intact. Return requests must be initiated within the specified return window mentioned on the product page.
Certain items such as innerwear, clearance products, or customized apparel may not be eligible for return. These exclusions will be clearly mentioned at the time of purchase.
All prices listed are subject to change without notice.
To request a return, customers must contact Loomx through our official email with order details and the reason for return. Once approved, further instructions will be shared to complete the return process smoothly.
Refunds are processed only after the returned product passes our quality check. Approved refunds will be credited back to the original payment method within a standard processing time. Shipping charges, if any, are non-refundable unless the return is due to a Loomx error.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting images. Loomx will review the issue and arrange a replacement or refund as applicable.
Premium clothing brand crafting luxury wear. Made with care & quality.
